Shipping policy
Free Australia‑Wide Shipping
We offer free shipping on all orders worldwide. No minimum order value required.
Processing Time
All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Time
Australia: 3–5 business days
Delivery times are estimates only and are not guaranteed. Delays may occur due to public holidays or circumstances outside our control.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor your delivery progress.
Lost or Delayed Orders
If your order has not arrived within 15 days of your shipping confirmation, please contact us and we will investigate immediately.
Contact Us
We aim to respond to all enquiries within 24–48 hours.